We are confident that your credit card number and personal information are secure. We use a Secure Sockets Layer security system, which is widely accepted as the Internet security standard. When you submit your private information, it is encrypted, meaning your information is encoded and secure as it travels across the Internet. Upon authorization from your bank, we will encrypt your credit card information using the latest technology. Your credit card information will be stored in our secured databases, which reside behind a firewall, completely inaccessible from the Internet.

As you navigate the site, you may receive security-warning messages, depending on your browser settings. Most browsers will notify you if you are about to leave or enter a secure site, if the site you are about to transmit to does not have a valid identification, or if the connection you have with the site is not secure to send a transmission. By responding to these warnings, you are taking the first step towards protecting yourself from vulnerabilities to theft or privacy invasion.

Can I order by phone?

Yes, you can buy products online or by calling toll free 1-860-675-3026. Our order center is usually never closed. Orders may be placed through our Web site 24 hours a day.

What payment methods can I use?

We accept the following:

 

Once your order has been placed, if one of the products you ordered is temporarily out of stock, dssboxes.com will be unable to process that item on your order. We will send you an e-mail message to notify you of an out-of-stock item as soon as possible. The remaining items will ship immediately.  If you still want the out of stock item, we will put it on backorder for you. We apologize for any inconvenience.

Will dssboxes.com confirm my order?

Yes, we will e-mail you when your order is shipped.

Can I cancel or change my order?

As soon as we confirm your order, we transfer it to the warehouse for immediate processing. Therefore, in most cases we are unable to cancel or modify your order. If you need to make adjustments to your order, please call us at 1-860-675-3026 or email us at ccelectronix@aol.com to inquire if your order can be modified or cancelled.

For your protection, we do not allow changes to ship-to address after an order is accepted.

How can I check the status of my order?

You can also call us at 1-860-675-3026 to inquire about your order.  Or you can email us at ccelectronix@aol.com.

When will I receive my order?

When you receive your order depends on when you place your order, your choice of shipping, and what you order. Ready-to-ship items ordered by 2:00 pm Eastern time Monday through Friday ship the same day except for New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. All other orders for ready-to-ship items ship the next business day.  Once your order ships, delivery depends on your chosen shipping method.  Usually it takes anywhere between 1 to 7 business days.

What if I'm not home when my purchase arrives?

A signature is required for most deliveries. We will make three separate attempts to deliver your order. After the third unsuccessful attempt, your order will be returned to the U.A.A warehouse.  Refused or undelivered orders will incur double shipping/handling fee.

What if I have a question about my order?