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Troubleshooting Section

 

How do you fix the picture ( video ) from rolling on my Pansat 2500A receiver ?

Switching the Pansat (2500A) Digital receiver from PAL mode to NTSC (Picture Rolling Problem )

Please execute the following quick steps to restore the TV type to NTSC and resume

programming:

1)      Turn the receiver’s power OFF.

2)      While the receiver is on “stand by” (OFF), press the “SAT“ button once and then the “SIG” also once which can be found in the remote control.

3)      Turn the receiver’s power ON.

*** Following these three easy steps carefully will assure restoration of the TV type to NTSC ***

 

How can I transfer the Date from one receiver to another Pansat receiver?

Pansat Satellite Receiver 2500A Data Transfer (Receiver to Receiver)

*** Connect the Master & Slave receivers by using RS-232 (Null or Twisted) cable ***

Step #1- Version Transfer

1)        Connect the master receiver to the TV

2)        Press the MENU button

3)        Go to “USER SETUP” and press “OK”

4)        Go to “SW TRANSFER” and press “OK”

5)        Press “CH ­” button to start transfer (Once the transfer is completed, the audio in the TV unit will release two popping sounds together with the menu OSD)

*** If the percentage bar does not count, reset both the master & slave receivers and check the cable the cable connections again ***

Step #2 – Factory Setting (Master Default List)

1)        Connect the slave receiver to the TV

2)        Press the MENU button.

3)        Go to “FACTORY SETTING” and press the “OK” button

4)        Press the following buttons in your remote control to begin transfer:               “Menu” – “i” – “1” – “6” – “6” – “8” (Total of six buttons)

5)        The OSD will read “PLEASE WAIT” for a few seconds (Once the transfer is completed, the audio in the TV unit will release two popping sounds together with the menu OSD)

*** The new version will be updated in the factory default channel data condition by following these steps ***

Step #3 – Channel data transfer

1)        Connect the master receiver back to the TV

2)        Press the “MENU” button

3)        Go to “USER SETUP” and press the “OK” button

4)        Go to “SW TRANSFER” and press the “OK” button (“VER.CODE” will appear)

5)        Press the “VOL ®” button to start transfer

6)        Press the “CH ­” button to start transfer

7)        Once the transfer is completed, the audio in the TV unit will release two popping sounds together with the menu OSD.

 

How do you add new Frequencies in the Pansat 2500A receiver?

Adding New Frequencies in the Pansat 2500A Digital Satellite Receiver

1)        Turn the receiver’s power ON.

2)        Go to “INSTALLATION” and press the “OK” button.

3)        Go to “EDIT TP/SATELLITE” and press the “OK” button.

4)        Make sure the satellite you need to make changes to is shown on the screen. To find the correct satellite name, scroll up or down until it is found and then press the “OK” button.

5)        Choose “EDIT TP”.

6)        The word “NEW” will appear at the bottom of the screen. Press the “OK” button.

7)        Enter the frequency, symbol rate, and polarity and then press the “OK” button to save the information.

8)        Go back to the “INSTALLATION” menu and choose “TP SCAN” and then press the “OK” button.

9)        Once the receiver highlights the satellite name press the “OK” button one more time.

10)    The receiver will highlight the last frequency entered. Press the “OK” button to start scanning the new frequency.

11)    Once the scanning is completed by the receiver, press the “EXIT” button as many times as needed to exit all the different parts of the menu that were used.

12)    Press the “OK” button to view the channel list and choose any of the new channels that were added with the new scanned frequency.

*** Double check the frequency(-ies) you have entered in the receiver to make sure you have a successful scan ***

 

How do you add new satellites in the Pansat 2500A Receiver?

Adding New Satellites in the Pansat 2500A Digital Satellite Recevier

1)        Turn the receiver’s power ON.

2)        Press the “MENU” button.

3)        Go to “INSTALLATION” & press the “OK” button.

4)        Go to “EDIT TP/SATELLITE” & press the “OK” button.

5)        Using the “CHANNEL” buttons you can scroll either up or down to find the satellite with the word “NEW” and then press the “OK” button.

6)        Letters and symbols will appear on the screen. Enter the name of the new satellite using these letters and symbols. (You can move around the letters & symbols using the “VOLUME” buttons) *** Whenever you choose a letter or symbol, press the “OK” button and it will appear at the bottom of the screen. ***

7)        When you have finished entering the name of the satellite, go to the bottom of the letters and symbols and highlight the word “OK” and then also press the “OK” button on your remote control.

8)        Enter the frequency, symbol rate, and polarity and then press the “OK” button.

9)        Once you have entered all the information, press the “EXIT” button.

10)    Go back to the “INSTALLATION” menu and choose “ANTENNA SETUP”.

11)    Find the new satellite and press the “OK” button.

12)    As soon as you have acquired a strong “QUALITY” signal, scroll down to “SATELLITE SCAN” and press the “OK” button.

13)    When the receiver has completed scanning it will highlight the last channel found in the list.

14)    Press the “EXIT” button four times or until you exit al the different used options of the main menu.

15)    Press the “OK” button and the channel list will appear.

16)    Choose the channel you are interested in by scrolling up or down using the “CHANNEL” buttons in the remote.

 

How do I switch between TV and Raido modes on the Pansat 2500A receiver?

Switching to radio or TV mode with the Pansat 2500A Digital Satellite Receiver

1)        Turn the receiver’s power ON.

2)        To switch the receiver to radio mode you need to press the “TV/RAD” button in the remote control one time and the receiver will switch to radio.

3)        Once the receiver has been switched to radio, press the “OK” button and the channel list will appear. 

4)        To switch to TV mode, press the “TV/RAD” button in the remote control one more time and the receiver will switch to TV.

5)        Once the receiver has been switched to “TV”, press the “OK” button and the channel list will appear.

6)        You can scroll either up or down using the “CHANNEL” buttons.

7)        Once you have found the desired channel, press the “OK” button in the remote a=control and the channel will appear on the TV screen. 

8)        Press the ”OK” button one more time and the channel list will disappear.

 

My Pansat receiver keeps re-booting, or has "NightRider" display. How can I fix?

GTools is always been touchy but recently it really caused a problem with Pansats and Pantecs. So here's what happend and here's how to fix if it happens.

Problem:

Many times moving/editing entries in gTools causes a problem when the file is saved AND downloaded into the Pansat. After downloading it, the Pansat goes nightrider, then to a “0”. Then it cycles all over again.

You can’t gain access to the main MENU so that you can delete the file list since the Pansat is hung in this loop as described above.

Fix:

As strange as this may sound: remove the coax lead coming from the dish to the back of the receiver. Yes, that's right remove the input coax lead. Then turn of the box off from the back switch, wait 5 secs or so, then turn it on.

The Pansat  receiver did boot and finally display “0001” as the channel. Now you can gain access to the main MENU: select FACTORY SETTING, click “OK” to delete the program. But you are not done yet.

The Pansat will still not accept a ‘good’ channel list since a portion of the boot program has been corrupted. You have to re-flash with the orginal manufacture factory flash , then flash to the most current version (today it's '235c') and finally load a 'good' channel list.

To fix this do the following:

  1. Turn it off via back switch
  2. Get the Pansat loader
  3. Select for the BIN file: Pansat Factory file named Pansat 2500A_040730_api(N).bin,
  4. Turn on the Pansat from the back switch; immediately after, click “OK” to start the download. You MAY have to do this a few times to “catch” the cycle properly, but it will reload the factory flash. Do NOT disturb this process until the receiver reboots and displays “ON”.
  5. Once you see “ON”, use the Pansat loader to flash the current flash, such “235c”. Both work well. Again do not disturb until the receiver reboots and says “ON”.
  6. Now load a good version of gTools file list or do a SATELLITE SCAN.
  7. Reconnect the coax to the Pansat's input connector.

 

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